How can we help?
Search our most-asked questions, or send us a message.
Type to search, or browse below.
Can I cancel my membership?
Of course, any time, from your account on the shop.
Can I buy a single sticker?
Yes. Tap any sticker in the album to add just that one to your basket.
Where do you ship?
We ship across the UK and EU. Times and prices are shown at checkout.
How do I listen to the audiobooks?
Members can stream every audiobook from the Audiobooks page once signed in.
When do Mail Club letters arrive?
Letters are posted at the start of each month and usually arrive within a week.